Emotional Skills of the ManagerThe Royal Institution of Chartered Surveyors
Emotional Skills of the Manager - e-Learning from RICS
Emotional intelligence is an important factor of being a manager, particularly when emotionally charged situations occur. This e-Learning course will assist you with becoming more aware and managing your own emotions.
Emotions are ever-present in the work place and an often underestimated management skill. By learning to manage your own emotions, you will be able to assess situations more objectively and with greater clarity.
This course will develop your emotional intelligence and help you to manage a situation at times of stress or confrontation.
Suitability - Who should attend?
This course is suitable for any Manager.
Outcome / Qualification etc.
0.5 Hours Formal CPD
Training Course Content
This e-learning course contains the following:
- Understanding how emotions work
- Recognising and manage your own emotions as manager
- Managing emotionally charged situations
£15 + VAT
The Royal Institution of Chartered Surveyors (RICS):
World's leading professional body for qualifications in land, property and construction
RICS is professional, independent organisation with more than 118,000 qualified members and over 50,000 students and trainees in over 140 countries, established in the UK by Royal Charter. It is committed to setting and upholding the highest standards of excellence and integrity...