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Effective Online Communication

Pitman Training Group
Course summary
2 hours
Open / Scheduled
Next available date: Contact for info - Distance
Course Dates
Aberdeen
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Birmingham
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Bishop's Stortford
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Course description

Effective Online Communication - Pitman Training Group

In today's digital world it has never been more important to know how to effectively and professionally communicate online. Through this flexible course from Pitman Training, you'll learn how to enhance your online communication skills for a range of platforms and content types, including emails, video conferencing and social media.

Participants will learn how to adapt tone, language and style to engage appropriately online in a professional context, and how to adhere to internet laws. On completion of the course, attendees will have an awareness of the best practices for different types of online communication, for maximum professional impact.

If you want to find out more about Effective Online Communication, you can make an information request below and the school will contact you with further information.

Suitability - Who should attend?

This course is suitable for any aspiring or existing professionals looking to improve their online communication skills, including:

  • PAs, secretarys and virtual assistants
  • Office administrators/managers
  • PR or media professionals
  • Communications officers

Outcome / Qualification etc.

Participants will be awarded 2 CPD points upon successful completion of this course.

Training Course Content

The training course content is as follows:

  • Module One - defining online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.
  • Module Two – email structure, language and tone, web pages, texting, social media, wikis and instant messaging.
  • Module Three – video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.
  • Module Four –  summary, communication forms, audiences and finally writing and speaking online.

Expenses

Contact Pitman Training for pricing information.

About provider

Pitman Training offers a unique combination of benefits to students, giving them a training experience that will boost confidence and enhance skills, whether you are interested in secretarial, Microsoft Office, keyboard skills, book-keeping and accounts or IT training. Sir Isaac Pitman...


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Contact info

Pitman Training Group

Fairfax House, Walkers Court, Audby Lane
LS22 7FD Wetherby

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www.pitman-training.com