Giving Effective Feedback:
This training course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting. This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
What Will Students Learn?
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
What Topics are Covered?
- Feedback definitions
- Speaking clearly
- Communication strategies
- Characteristics of effective feedback
- Receiving feedback graciously
- Testing the waters (role play practice)
All courses are also available virtually. Contact us for more information.
Outcome / Qualification etc.
At the end of the course you can download a course completion certificate.
We are an accredited CPD provider.
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Churchill Square Training & Development is a leading UK based global training and development provider. With over 185 different courses available, we offer a wide variety of training options available to suit your organisation or individual training needs. All of...