Communication and Management - Level 31Training
Communication and Management - Level 3
Communicating effectively in your profession is essential no matter which field you are working in. When it comes to a field such as Human Resources, this importance increases even more. Part of improving communication also depends upon understanding the barriers that may negatively impact communication and remedying them.
Whether you are in the field of HR and taking an interview or simply addressing grievances with an employee, or whether you are an employee presenting at a meeting, or whether you are an entrepreneur addressing your staff or your business partners to potential investors the importance of effective communication and management is important to ensure that the end results are what they should actually be.
Our Diploma in Communication and Management – Level 3 program also focus on the human resource management aspect such as recruitment, grievance and disciplinary management. If you are somebody already employed in an administrative, managerial or human resource capacity or if you are thinking about joining one of these fields, this program will suit your requirements well.
Suitability - Who should attend?
Who is this Course aimed at?
Communication and management applies to almost every profession that you can think of. Even if you are an entrepreneur this is something that can really make a difference in your professional relationships. The course therefore, can be applicable for a diverse range of professions. However you could make great use of this if you work or hope to work in the fields of marketing and sales, human resources, administration and customer relationships.
- You must be 16 years of age or more
- You should have a basic understanding of numeracy, English language and ICT
Outcome / Qualification etc.
Those who successfully complete the exam will be awarded the Diploma in Communication and Management – Level 3 professional qualification.
Training Course Content
- Communicate effectively with employers, employees or co-workers
- Build strong professional relationships
- Build your confidence to manage any business setting
- Understand and successfully manage difficult situations
- Learn how to self-motivate and remain positive
- Understanding communication barriers and working around them
- Manage appraisals, supervisions and staff records
- Handle disciplinary and grievance matters effectively
- Master the recruitment cycle in your workplace
- Carry out effective and engaging inductions that set the precedent for the rest of that employee’s tenure
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The content will be accessible to you 24/7. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
Method of Assessment
At the end of the course, you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.
The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.
1: Communicating Effectively
2: Different Ways of Communication and Barriers
3: Reducing barriers to communication
4: Appraisals, supervisions and staff records
5: Disciplinary and grievance
8: Unit Summary
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